AI for Customer Support - Transforme seus conteúdos em conversas inteligentes

Simplified and agile customer service

Transform documents and data into a conversational response center. Reduce queues, improve satisfaction, and provide 24/7 support via WhatsApp, Slack, Teams, or directly on your website.

24/7 Support

Enable customers to find answers anytime, without overwhelming your support team.

Multichannel Chatbots

Offer support via WhatsApp, Slack, Teams or a chat embedded on your website, all integrated into the same knowledge base.

Knowledge Center

Organize manuals, FAQs, and documents so customers get immediate answers without the need for operators.

Usage Insights

Monitor key questions and points of contact, adjusting service strategies and content in real time.

How It Works for Customer Service

Submit your Support Content

Upload manuals, FAQs, and documents. Chatydata processes it all to create a searchable knowledge base.

Create a Smart Chatbot

Enable customers to ask questions in natural language. Get instant answers and resolve issues without waiting in line.

Analyze and Optimize

Track usage statistics, identify knowledge gaps, and optimize support to reduce costs and increase satisfaction.

Use Cases in Customer Service

Automated FAQs

Answer frequently asked questions immediately, freeing up support team time for more complex cases.

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Call Screening

Redirect specific questions to the correct department, ensuring faster, more assertive responses.

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Self-service

Deliver step-by-step instructions and product or service recommendations based on customer needs.

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Featured Resources

Smart Responses

Chatydata uses AI to interpret questions and return quick solutions, reducing customer wait times.

Multichannel

Integrate WhatsApp, Slack, Teams, and LiveChat into your website, delivering a unified experience across all touchpoints.

Cost Optimization

Reduce the volume of repetitive calls and invest time only in critical cases, saving resources and improving efficiency.

Companies That Streamlined Their Support

“We were able to reduce the number of repetitive calls by 60% by making our FAQ available on the Chatydata platform. Now the support team is dedicated to the most urgent issues.”

Mariana Souza

Support Leader

“With the WhatsApp integration, our customers can ask questions and open tickets in seconds. Response time has dropped dramatically and satisfaction has increased.”

Ricardo Santos

CX Manager

“Chatydata has made our support available 24/7. Even outside business hours, customers can resolve most issues themselves.”

Ana Carla Pereira

After-Sales Coordinator

Ready to Revolutionize Your Service?

Start a free trial and discover how Chatydata can streamline your support, reduce queues, and delight your customers.