Chatydata Privacy Policy

1. Introduction

Chatydata values your privacy and is committed to protecting the personal information of its users. This Privacy Policy describes how we collect, use, store, and protect your data when you use our services. By accessing Chatydata, you agree to the terms described in this document.

2. Information We Collect

2.1. User Provided Information

• Registration data: name, email, telephone number and other information provided during registration.
• Uploaded content: files, documents and data uploaded for use on the platform.

2.2. Information Collected Automatically

• Browsing data: IP address, device type, operating system, browser and pages accessed.
• Cookies: We use cookies to improve user experience and personalize content. For more information, see our Cookies Policy.

3. How We Use Your Information

3.1. To Provide and Improve Our Services

• Process and analyze data provided by users.
• Personalize the experience based on preferences and needs.

3.2. For Communications

• Send updates about the platform, such as new features or changes to the Terms of Use.
• Respond to inquiries and support requests.

3.3. For Security Purposes

• Detect and prevent fraud, unauthorized activity, or violations of the Terms of Use.

4. Data Sharing

4.1. With Third Parties

We may share your information with trusted third parties to:

• Payment processing and hosting services.
• Integrations with external tools or APIs requested by the user.

4.2. For Legal Compliance

We will disclose your information if necessary to:

• Comply with legal obligations or requests from competent authorities.
• Protect our rights or prevent illegal activities.

5. Data Security

We have adopted technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction. However, no system is completely secure and we cannot guarantee the absolute security of transmitted information.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

You have the following rights related to your personal data:

• Access and Correction: Request access to or correction of your information.
• Exclusion: Request the removal of your data from our platform.
• Portability: Request a copy of your data in electronic format.
• Revocation of Consent: Revoke any consent previously provided.

To exercise these rights, please contact us by email support@chatydata.com.

8. International Data Transfer

Your data may be transferred to and stored on servers located outside your country of residence. We ensure that any international transfer follows appropriate security and legal compliance standards.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We encourage you to review this page regularly to stay informed about how we are protecting your information.

10. Contact

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us at support@chatydata.com.